Terms & Conditions of Sale

When placing an order you are offering to purchase a product or products subject to the following terms and conditions.  They do not affect your standard consumer rights.

All transactions are governed by the law of New South Wales, Australia.

Privacy Policy

Our privacy policy can be found here.  By accessing www.piloti.com.au , you consent to the policy described and agree to provide accurate information when requested.

Product Details

All products listed on www.piloti.com.au have been described according to information provided to us.  All care has been taken to ensure the accuracy of this information but no responsibility is taken for any discrepancy.  Likewise efforts have been made to make the representation of colours as accurate as possible, however the colours you see will depend on your monitor or printer so we cannot guarantee that your monitor or printer’s display of any colour will accurately match the product on receipt.

Unless otherwise stated, all sizes are US standard men’s sizes – most people find that purchasing half a size larger than their Australian or UK men’s shoe size provides the best fit.

Payment & Pricing

All orders are pre-paid.  When your order has been accepted your nominated payment method will be debited.  We accept Mastercard, Visa and PayPal.

If payment is declined we will not reserve products against your order.  If there is some delay between order submission and acceptance it is possible that stock levels will change such that the requested items cannot be provisioned.  In such cases, we will endeavour to contact you to determine an alternative or provide a refund as appropriate (whole or partial).  If we cannot get in contact the order will be refunded.

Where applicable, all prices listed on the website are inclusive of GST.  All prices listed are Australian dollars.

Dispatch and Delivery

Dispatch times may vary, and any estimate of delivery schedule are subject to any delays resulting from postal delays, stock availability, or other events for which we are not responsible.

Delivery costs will be charged in addition to the cost of ordered products based on the delivery destination and total order weight or volume as appropriate.  Postage costs are clearly displayed where applicable and included in the calculation of total cost.

Delivery is available to Australia and New Zealand only.

You accept the risk of damage or loss of goods we supply to you, from the date of delivery.


You may have rights under Australian Consumer Law or other rights in relation to the supply of the goods that cannot lawfully be excluded by Piloti Australia (non-excludable rights).  With the exception of non-excludable rights, and notwithstanding any other provision of these terms and conditions, the liability of Piloti Australia to you, whether arising under or in connection with these terms and conditions or the performance or non-performance thereof or anything incidental thereto, and whether by way of indemnity, by statute (to the extent that it is possible to exclude such liability), in tort for negligence or otherwise, or on any other basis in law or equity is hereby limited and excluded as follows:

  • Piloti Australia shall have no liability whatsoever to you for the loss of use, production, profit, business, data, contract or anticipated saving, or for any financing costs or increase in operating costs or any economic loss for any special, indirect or consequential loss or damage; and
  • The total aggregate liability of Piloti Australia is at all times limited to the amount equal to the purchase price of the goods.

To the maximum extent permitted by law, Piloti Australia’s liability pursuant to:

  • Any warranty, term or condition implied in these terms and conditions; and
  • Any non-excludable right

is limited, at Piloti Australia’s option, to repair or replacement of the goods, or the cost of repairing or replacing the goods.

Any advice, recommendation, information or representation provided by Piloti Australia as to the quality or performance of the goods or their suitability for a particular purpose or otherwise in relation to the goods is given in good faith but without any liability or responsibility on the part of Piloti Australia. You acknowledge that you have not relied upon or been induced by any representation by Piloti Australia.

Piloti Australia shall not be liable for any claim, loss or expense sustained or incurred by any person arising in any way as a result of the unavailability of goods or any delay in delivery of the goods or any failure to deliver the goods.