­

FAQ

Knowing which shoe size to order when purchasing online can difficult.

Helpful Tips:

Piloti Prototipo and Spyder S1 styles are designed with a sleek, narrow toe box.

We recommend ordering a half size larger than your standard sizing to ensure a comfortable fit.

Our Italian footwear tends to fit a half size larger. If you have a narrow to average foot width, we recommend ordering a half size smaller. Those with wider feet should find the fit true to standard sizing.

If you find the shoe you ordered is fitting up to a half size larger, adding an extra insole may help to form a more snug fit.

Please contact customer service at info@piloti.com.au with any additional questions regarding the sizing and fit of Piloti shoes.

See a list of our stockists here.

RETURN POLICY TERMS AND CONDITIONS:
For online purchases within Australia on piloti.com.au, We will gladly accept return merchandise in its original condition, with corresponding packaging, for a refund of the purchase price, less applicable shipping and processing fees. Clearance merchandise is considered a final sale, and not eligible for return. Merchandise must be returned within thirty (30) days from the date of receipt. Merchandise which has been worn, used, altered, or damaged will not be accepted for return. Piloti AU reserves the right to refuse the return of any merchandise which does not comply with the above return requirements.

Return requests to Piloti AU. will be processed within five to seven (5-7) business days of receipt. Refunds will be issued in the same form as utilized for payment.

We are the authorised dealers for Australia and New Zealand only.

For performance and casual range, most items will ship within 6 to 8 weeks of a backorder being placed.  For the luxury and leather ranges, there may be a longer lead-time, so feel free to use the contact us form to request an approximate delivery before placing your order.

No worries! Some items are available on Backorder, and will ship in approximately 6 to 8 weeks. If the item you want isn’t available on backorder, simply go to the Contact Us page and let us know exactly what you want and how to get in touch with you – one of our dedicated sales team will let you know how long it’ll take to get you what you want and will arrange delivery ASAP.

Piloti offers an apparel and accessories collection which includes leather jackets, luxury bags, belts, driving gloves, and wallets made in Italy. Polo shirts, T-shirts, and caps round out the collection.

Piloti has three lines of footwear – Luxury, Casual and Performance.

The LUXURY line performs equally well in the car and at the office. This line of premium leather driving shoes, crafted in Italy, includes the Campione – a luxurious, high-cut dress shoe with a distinctive brogue design, and distinguished, hand-finished leather.

The CASUAL line includes new designs and proven favourites like the Prototipo. Ideal for driving and general wear, this street-friendly line offers the same technology, comfort and streamlined profile as our certified Performance shoe.

The PERFORMANCE line is designed and certified for professional race car drivers – though is stylish and fashionable for everyday wear.

Piloti is Italian for “drivers”.

A California based brand, from 1999 to 2012 – Piloti was a fixture in the car and racing world, gearing some of the world’s highest profile professional drivers and auto enthusiasts. Now Canadian owned, and re-invented, the brand re-launched in 2014, returning to market with exactly what car culture has been asking for: The only technologically advanced driving shoes that are stylish and comfortable enough to wear on the street.

Piloti has a global patent on its Roll Control ™ Heel, which provides spherical cushioning behind the heel bone – a critical pressure point for drivers. The soles are designed to provide drivers with improved grip and feel, protection from heat and vibration, and to experience easier downshifts and pedal transitions – just like professional racers do.

Piloti has an exclusive patent on “Roll Control™” heel technology. The Roll Control spherical heel extends cushioning up the heel of the shoe, providing protection and comfort to the heel bone while driving. Piloti driving shoes are designed for those who require a high-performance shoe for heel-and-toeing and other fancy footwork.

Each Piloti shoe features a sole tread pattern inspired by vintage racing tires, and design details that evoke the world of cars and racing.